Infodesk

Services

The first point of contact for all visitors of the Chemistry | Biology | Pharmacy Information Center is the Infodesk. Here your questions will be answered or you will be referred to Information Consultants. The Infodesk can be contacted by telephone (+41 44 632 30 66) or at infodesk@chem.ethz.ch

Book Lending and Return

The Infodesk is also the place where you can borrow and return your books or pick up books you have ordered.

To borrow books you need to have a Swisscovery account.

Document Retrieval and Self-Order Options

Please contact the Infodesk if you can neither download nor otherwise find and order the specialized information or reference you are looking for online. We will help and order for you or show you how you can find what you are looking for.

Lockers

For the safe storage of your other belongings there are 146 lockers on G floor, most of them with power plugs.

Lockers outside in the lobby, to the right and left of the entrance, can be reserved for the entire semester. Lockers are rented to students from the departments of D-CHAB, D-BIOL, and D-MATL. The locker keys are registered on your library account. A registration on Swisscovery is therefore required in order to use this service. Here you can find instructions to register with Swisscovery. Please also take note of current information which will be announced via Facebook, on the information screen at the entrance, and on our website.

Lockers located inside the library can be used for one day only and need to be cleared in the evening when the Information Center closes.

Larger objects such as musical instruments can be deposited at the Infodesk.

Group Rooms

Would you like to work as a group? Five flipchart equipped group rooms are available for students of the departments D-CHAB, D-BIOL and D-MATL on the J floor in the Information Center. These can be reserved at the Infodesk. If you would like to use the group rooms during the semester break, you can reserve them in advance, usually immediately before the start of the semester break. Please note the information on the info display, on this website and on our social media channels.

Lost & Found

Have you lost your key, left your mobile phone? Do you miss your charger?

Whatever you miss: Contact us at the Infodesk and/or the Info + Service Center (ISC) in HIL D 25.1.

Lost and found objects are collected at both locations – it's worth asking!

Useful link:Servicecenter